Ronak Panchmatia
MBA Candidate (Co-op) | DeGroote School of Business
Pursuing Roles for:
OPERATIONAL INTENSITY
The 85-Hour Week
August 2023 to February 2024
For six months, I held three roles simultaneously across football coaching, investment banking operations, and hospitality management. This period defined my capacity for operational intensity.
CAREER TIMELINE
ShipNoble Inc.
Business Transformation Consultant · Co-op #1 of 3
January 2026 - April 2026
- •Full-time business transformation consulting engagement at ShipNoble Inc., a 3PL and e-commerce fulfilment business.
- •Built the ShipNoble Index, a proprietary profitability scoring tool that surfaced recoverable margin across the client portfolio.
- •Redesigned the warehouse network to optimise fulfilment geography and cost structure.
- •Created the Ontario Delivery Zone Model mapping tiered per-case pricing across hundreds of cities.
- •Produced executive-facing reporting tools and market evaluations directly for the CEO.
- •Earned four professional designations (FMVA, CAPM, BIDA, and FITP) while delivering this engagement.
Jack Astor's Bar and Grill
Lead Bartender
April 2024 - September 2025
- •Ranked 3rd of 40 staff (top 7%) across five KPIs including average cheque size, table turnover rate, and guest satisfaction.
- •Generated the highest per-shift revenue at the location.
- •Held a standing promotion offer to Bar Manager but chose to pursue the MBA instead.
The Banquet Bar
Bar Manager & Head of Security
August 2023 - April 2024
- •Bar Manager and Head of Security.
- •Youngest Manager in company history.
- •Only employee to hold multiple management positions simultaneously.
- •Operated Student Nights averaging over $20,000 in weekly sales, approximately 35% of total weekly revenue.
- •Hired, trained, and managed both bar and security staff.
CIBC Wood Gundy
Client & Portfolio Associate
April 2023 - February 2024
- •Led a CRM transformation for a 500+ household book of business, migrating legacy data into Salesforce and conducting one-on-one advisor walkthroughs to improve pipeline visibility and client follow-up cadence for two senior advisors.
- •Redesigned portfolio pitch books and co-presented investment positioning to high-net-worth clients alongside two senior advisors across 50+ meetings, contributing to improved prospect conversion.
Beertown Public House
Server & Lead Bartender
January 2021 - May 2023
- •Ranked first in upsold product value across the location.
- •Consistently top three in tip percentage and Google review mentions, both tracked as operational KPIs.
Western Management Consulting Club
Vice President
September 2019 - April 2021
- •Managed a team of student consultants through a live client engagement for Chatime (QSR), mapping the end-to-end customer journey and identifying mobile order congestion as the primary fulfilment bottleneck.
- •Presented a store remodel proposal to franchise ownership, securing buy-in and delivering a 37% reduction in consumer complaints.
Truscott I.D.A. Pharmacy
Home Health Care Equipment Technician
April 2015 - February 2020
- •Delivered home health care equipment to 50+ recurring patients, reducing care delays through same-day fittings and installations.
- •Zero compliance incidents across five years under PHIPA, PIPEDA, and Health Canada Medical Devices Regulations.
- •Conducted in-home needs assessments coordinating with prescribers to develop individualised care plans.
SKILLS & COMPETENCIES
Four domains of competence developed through real experience.
Models, apps, SQL, and full-stack builds.
Financial models and profitability indices
Built the ShipNoble Index, a custom scoring tool translating 85+ pricing variables into recoverable margin.
SQL, Excel, and Power Query
Wrangled multi-source client and operations data into clean datasets ready for analysis and reporting.
Full-stack app builds (React, Next.js, TypeScript)
Shipped production-grade internal tools, including a searchable football scouting application.
Dashboards and data visualisation
Translated dense operational data into executive-facing reporting delivered directly to the CEO.
CASE STUDY
Plugging the Leak: How a Profitability Index Recovered $300K in a Craft Beer & Wine 3PL
ShipNoble ships craft beer and wine across Ontario through a network of 12 delivery zones. With 85+ pricing variables buried in contracts, no one knew which routes were profitable and which were bleeding margin. I built the ShipNoble Index to find out.
Situation
ShipNoble, a 3PL and e-commerce fulfilment provider, was scaling across Ontario with tiered per-case pricing across hundreds of cities and limited visibility into which clients, lanes, and zones were actually profitable.
Complication
Margin leakage was spread across 12 delivery zones and hidden inside a pricing structure built from 85+ variables. Without a profitability lens that tied operations to commercials, the leadership team could not confidently reprice, renegotiate, or reshape the warehouse network.
Resolution
Built the ShipNoble Index, a profitability scoring tool that surfaced recoverable margin across the client portfolio. Redesigned the Ontario Delivery Zone Model, restructured warehouse geography, and delivered executive-facing reporting directly to the CEO. The work recovered $300K in margin on a $4M base and identified $85K in additional leakage ready for pricing action.